Returns & Exchanges
Thug Club offers a 14-day return window for all premium streetwear items, provided they are in original, unworn condition with all security tags intact. We prioritize a seamless exchange process to ensure your fit aligns perfectly with our vision.
Initiate Request
Access our online portal with your order number and email to select the specific items you wish to return or exchange.
Pack with Care
Place the items in their original packaging, ensuring all custom hardware and labels are protected to prevent damage during transit.
Affix Shipping Label
Print the provided prepaid shipping label and securely attach it to the outside of your package, removing any old shipping information.
Final Inspection
Once received at our warehouse, your return will undergo a quality check before your refund or exchange is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing